1. Introduction

Welcome to Malkamacrame (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://malkamacrame.com .

By accessing or using the Site, you consent to the terms of this Privacy Policy.

 2. Information We Collect

a) Personal Information You Provide

We may collect personal information you voluntarily provide, such as:

Name

Email address

Phone number

Billing & shipping address

Payment information (handled securely via our payment processor)

Account login details

Messages submitted through contact forms

b) Automatically Collected Information

When you visit the Site, we automatically collect certain information, including:

IP address

Browser type & version

Device type

Pages visited

Time and date of visit

Referring URL

We may use cookies and tracking technologies to collect this data.

 3. How We Use Your Information

We use your data for purposes such as:

Processing orders and payments

Communicating with you (order updates, newsletters if opted in)

Providing customer support

Analyzing site performance & usage

Personalizing your experience

Preventing fraud and improving security

 4. Cookies & Tracking Technologies

We use:

Cookies: Small files stored on your device to improve user experience

Google Analytics: For tracking site usage

Third-party tools: For marketing insights and site optimization

You may choose to disable cookies through your browser settings. However, some Site features may not work correctly without cookies.

 5. Third-Party Services

We may share information with third-party partners who help operate our Site, including:

Payment processors (Stripe, PayPal, etc.)

Shipping providers

Analytics platforms

Marketing services

These partners follow strict privacy rules and cannot use your data for unrelated purposes.

 6. Data Security

We use industry-standard security measures (SSL encryption, secure servers) to protect your personal information. However, no system is 100% secure — we cannot guarantee absolute protection.

 7. Your Privacy Rights

Depending on your region, you may have rights such as:

Accessing your data

Correcting inaccurate information

Requesting deletion

Opting out of marketing emails

To exercise these rights, contact us at the email below.

 8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from children.

 9. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date will reflect changes.

 10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Email: [email protected]